“Agencies don’t get it” was the clear response that marketers gave to TMS Media Intelligence/Cymphony in the research firm’s survey of sixty client side marketing professionals. Adweek’s Brian Morrissey has a nice little article on this. It got me thinking about some things and I’ll cut an paste. Read more…

Note: Julia Roy gave me permission to write about this. I’m posting it without her reading it first.

A week or so ago I noticed that a tweet on Twitter that showed concern for Julia Roy, a 24-year old social media enthusiast. I’ve never met Julia and while we’ve just started following another on Twitter, she seems to be the way she comes off…a young attractive, enthusiastic woman who has woven social media aspects into both her professional and public life.

It seems that some time last fall, Julia was contacted by one Chuck Adkins via IM. Now Julia is in New York City. Chuck is in Michigan. Apparently Chuck saw Julia, thought she was attractive and noticed that she had posted her IM handle while on Twitter. So he IMed her. They had a few conversations over the course of a couple of weeks. Julia says that she explained to Chuck that she was ‘taken’ and feels that he was “overly complimentary”. Chuck himself admits in an Utterz that he found her to be attractive. Hence, he contacted her. Read more…

Disclosure: I’m a somewhat lapsed cafeteria style Catholic who forgot that yesterday was Ash Wednesday. I’m writing this post based on cultural trends I see in our society, the often monolithic viewpoint of marketers and the media, and the results of good ol’ fashioned grassroots appeal. My own religious views have nothing to do with this since I generally disagree with the religious views of a couple of groups I’m writing about.

When I kept on hearing from professional political pundits that the GOP race for president was now down to two people, John McCain and Mitt Romney, I knew that it was happening again. They were conveniently overlooking the strengths of a third candidate that they ignorantly thought was washed up. Mike Huckabee. Mike Huckabee went on to win five states on Tuesday. Most pundits were predicting that he’d capture just one: his home state of Arkansas. Some of these same pundits were saying that Huckabee winning these states was on the Super Tuesday’s major stories.

The actual story was that these same pundits didn’t see it coming.

In AdAge today, Ken Wheaton points out how the supposed experts misjudged this, just as they had misjudged the appeal of The Passion of the Christ a few years ago. So yes, once again we had a yet another example this past Tuesday night of how supposed pundits and experts both misunderstood and underestimated the power and influence of evangelical Christians and, to a lesser extent, conservative Catholics. In other words, deeply conservative people of some sort of Christian faith.

Why is this important? Because I largely see many in the advertising, media, and entertainment industries as having the same socio-cultural mindset. And when it comes to marketing, it’s a major problem. Too many seem to feel that everyone else (at least those that are intelligent and/or hip) think just like them.

By the way, I’ve written about this before here and here.

It concerns me when I hear those in social media marketing say “you need to engage the community” when I fear that they come to the table with the same assumptions and biases. That’s because social media is that more personal. It’s that more tangible.

I see the social media space as being populated by mostly twenty and thirty somethings. At times, I’ve seen the same stereotyping of certain demographic groups as I have seen from those that are older or are of the same age but are in traditional advertising. It’s my hope that all of us seek to understand not just the bare bones individual that we look to influence, but the cultural factors that make them tick.

Even if we can’t relate to it.

The culture of participatory social media is having some surprisingly significant effects on both the way satisfied customers play a role in contributing to the marketing message development of products and services. And it is also playing an increasingly important role in defining the key touchpoints that customers use in the deciding factors one what to purchase. What makes this all the more noteworthy is that much of this is rooted in offline purchases. I’m putting this together from two recent studies…

Read more…

This past Wednesday I attended an excellent forum on Capitol Hill put on by the New Politics Institute. Entitled “Social Networking Tools in Politics”, it featured both excellent speakers and content. The Institute bills itself as a think tank dedicated to helping progressives better understand today’s politics in todays everchaning technology, media, and demographics.

Director Peter Leyden handled the event featuring Facebook Chief Security Officer Chris Kelly, Grassroots.com President and CEO John Hlinko, Cheryl Contee of Flieshman Hillard’s San Francisco office, Change.org’s Ben Rattay, and Simon Rosenberg, head of the New Democratic Network and a founder and officer of NPI.

The crux of the program was part how-to and part what’s-in-store for 2008 and beyond.

Read more…