Daily Archives: 24/01/2012

Using Consumer Loyalty to Determine Your PR Medium

Public relations in the non-digital world can certainly be a messy and complicated affair. If your business is looking to offset bad press, respond to a story, advertise business speaker for conferences, or highlight a new promotion there are numerous strategies for properly conveying that message to the public. But regardless of the content, the medium used is usually the same – a press release or a statement.

Digital PR, on the other hand, offers multiple ways for communicating a message to the consumer. You can send out an email to all subscribers. You can post your message on Facebook or Google+. And, of course, you can announce it via a post on Twitter. Of all these options, which one is the best? Which medium provides the most effective and beneficial way of signaling a piece of information to your target customer? These are questions that digital PR managers often find themselves asking. Continue reading

The Social Media Isolationist

47529674 589102cc04 m The Social Media Isolationist

Image by marcusrg via Flickr

To follow-up on my last post, Being Pretty Isn’t Enough for Social Media Marketing, I wanted to discuss what I like to call Social Media Isolationism or Social Media Agoraphobia.  And there are two forms of this sort of isolationism:  invitational and exclusionary. They both mean you don’t venture outside your own four social media walls; however, the first is welcoming and the other is dismissive. Continue reading