As 2011 has come and gone, there are many things that we can take away from the year as to better our experiences with social media. Whether you deal with contract management systems or sell cars, your online reputation is highly important and how you use social media could easily make or break you in a matter of minutes. So take a minute to learn from some of 2011′s top social media PR fails, and reflect on how you can avoid doing any of the following: Continue reading →