Levels of Communication

Soren Gordhamer over at Mashable walks us through the 5 Levels of Effective Communication in the Social Media Age.

In this era of social media when we are reaching out and engaging more and more people, the question is not just “Should I communicate with someone?” but “How should I communicate with someone? How can I build engagement one step at a time?” The more we allow for and understand the importance of all the various levels of communication, the more we can skillfully and effectively use each one.

Those levels of communitcation happen to be according to Gordhamer:

• Level 1: The Public Reply
• Level 2: The Direct Message
• Level 3: E-mail
• Level 4: Phone
• Level 5: In-Person (or Video Chat)

I think he’s got it pretty much on the mark.

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Tagged as: Communication, Effective Communication, Mass media, social media, Soren Gordhamer