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	<title>Comments on: The Target case shows me that the blogosphere is overestimating itself</title>
	<atom:link href="http://marketingconversation.com/2008/01/31/the-target-case-shows-the-blogosphere-that-its-overestimating-itself/feed/" rel="self" type="application/rss+xml" />
	<link>http://marketingconversation.com/2008/01/31/the-target-case-shows-the-blogosphere-that-its-overestimating-itself/</link>
	<description>Digital PR and Social Media Marketing by Abraham Harrison LLC</description>
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		<title>By: Jonathan Trenn</title>
		<link>http://marketingconversation.com/2008/01/31/the-target-case-shows-the-blogosphere-that-its-overestimating-itself/comment-page-1/#comment-1975</link>
		<dc:creator>Jonathan Trenn</dc:creator>
		<pubDate>Thu, 31 Jan 2008 18:11:23 +0000</pubDate>
		<guid isPermaLink="false">http://marketingconversation.com/2008/01/31/the-target-case-shows-the-blogosphere-that-its-overestimating-itself/#comment-1975</guid>
		<description>@Amy  

Many thanks for coming on here to comment.  

It&#039;s unfortunate that your basic message got obscured by those who discounted your concerns and those who got caught up in the idea that the company didn&#039;t respond.

Kudos.</description>
		<content:encoded><![CDATA[<p>@Amy  </p>
<p>Many thanks for coming on here to comment.  </p>
<p>It&#8217;s unfortunate that your basic message got obscured by those who discounted your concerns and those who got caught up in the idea that the company didn&#8217;t respond.</p>
<p>Kudos.</p>
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		<title>By: Lisa @ Corporate Babysitter</title>
		<link>http://marketingconversation.com/2008/01/31/the-target-case-shows-the-blogosphere-that-its-overestimating-itself/comment-page-1/#comment-1973</link>
		<dc:creator>Lisa @ Corporate Babysitter</dc:creator>
		<pubDate>Thu, 31 Jan 2008 17:00:14 +0000</pubDate>
		<guid isPermaLink="false">http://marketingconversation.com/2008/01/31/the-target-case-shows-the-blogosphere-that-its-overestimating-itself/#comment-1973</guid>
		<description>I&#039;m not in New York, but unless this is some fancy photoshopping, the ad in question is *not* in Times Square anymore: http://clinky.blogspot.com/2008/01/people-have-right-to-know.html</description>
		<content:encoded><![CDATA[<p>I&#8217;m not in New York, but unless this is some fancy photoshopping, the ad in question is *not* in Times Square anymore: <a href="http://clinky.blogspot.com/2008/01/people-have-right-to-know.html" rel="nofollow">http://clinky.blogspot.com/2008/01/people-have-right-to-know.html</a></p>
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		<title>By: Jonathan Trenn</title>
		<link>http://marketingconversation.com/2008/01/31/the-target-case-shows-the-blogosphere-that-its-overestimating-itself/comment-page-1/#comment-1972</link>
		<dc:creator>Jonathan Trenn</dc:creator>
		<pubDate>Thu, 31 Jan 2008 16:50:02 +0000</pubDate>
		<guid isPermaLink="false">http://marketingconversation.com/2008/01/31/the-target-case-shows-the-blogosphere-that-its-overestimating-itself/#comment-1972</guid>
		<description>And you&#039;re totally right that it&#039;s horrendously stupid to not address a customer&#039;s complaint.  In a form letter/email.</description>
		<content:encoded><![CDATA[<p>And you&#8217;re totally right that it&#8217;s horrendously stupid to not address a customer&#8217;s complaint.  In a form letter/email.</p>
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		<title>By: Jonathan Trenn</title>
		<link>http://marketingconversation.com/2008/01/31/the-target-case-shows-the-blogosphere-that-its-overestimating-itself/comment-page-1/#comment-1971</link>
		<dc:creator>Jonathan Trenn</dc:creator>
		<pubDate>Thu, 31 Jan 2008 16:45:43 +0000</pubDate>
		<guid isPermaLink="false">http://marketingconversation.com/2008/01/31/the-target-case-shows-the-blogosphere-that-its-overestimating-itself/#comment-1971</guid>
		<description>@Susan

I do hope so.  But my guess is that they&#039;ll probably bring a consultant on board who will tell them why it&#039;s necessary to engage certain types of blogs/bloggers and how to measure the significance of blogs overall.  

I view this, to use Wall Street terms, as a &quot;correction in the market&quot; as opposed to a &quot;crash&quot; for Target.  What will be interesting to see is if Target publicly comes out with a new policy regarding blogger relations.  One that is visible and one that we can understand.  As opposed to a once-in-a-while engagement (often behind the scenes) with certain selected bloggers because they seemingly carry influence.

Of course, they could do something like their competition did, (Wal Mart) and create a flog.</description>
		<content:encoded><![CDATA[<p>@Susan</p>
<p>I do hope so.  But my guess is that they&#8217;ll probably bring a consultant on board who will tell them why it&#8217;s necessary to engage certain types of blogs/bloggers and how to measure the significance of blogs overall.  </p>
<p>I view this, to use Wall Street terms, as a &#8220;correction in the market&#8221; as opposed to a &#8220;crash&#8221; for Target.  What will be interesting to see is if Target publicly comes out with a new policy regarding blogger relations.  One that is visible and one that we can understand.  As opposed to a once-in-a-while engagement (often behind the scenes) with certain selected bloggers because they seemingly carry influence.</p>
<p>Of course, they could do something like their competition did, (Wal Mart) and create a flog.</p>
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		<title>By: Susan Getgood</title>
		<link>http://marketingconversation.com/2008/01/31/the-target-case-shows-the-blogosphere-that-its-overestimating-itself/comment-page-1/#comment-1970</link>
		<dc:creator>Susan Getgood</dc:creator>
		<pubDate>Thu, 31 Jan 2008 16:28:45 +0000</pubDate>
		<guid isPermaLink="false">http://marketingconversation.com/2008/01/31/the-target-case-shows-the-blogosphere-that-its-overestimating-itself/#comment-1970</guid>
		<description>I&#039;m late to the party too, but it seems to me that the fundamental mistake was that Target refused to engage with a CUSTOMER who was reaching out to it. The fact that they were stupid enough to publicly state that they don&#039;t reach out to bloggers, only MSM, that is just icing on the cake. 

When a customer *calls* with a serious concern, you should respond. Whether they have a blog or not. Whether they have thousands of readers or merely hundreds. 

Bottom line, I don&#039;t care about the power of the blogosphere, whatever the hell that is. 

But I do know about the power of the customer. Guess Target knows a little more about that today too :-)</description>
		<content:encoded><![CDATA[<p>I&#8217;m late to the party too, but it seems to me that the fundamental mistake was that Target refused to engage with a CUSTOMER who was reaching out to it. The fact that they were stupid enough to publicly state that they don&#8217;t reach out to bloggers, only MSM, that is just icing on the cake. </p>
<p>When a customer *calls* with a serious concern, you should respond. Whether they have a blog or not. Whether they have thousands of readers or merely hundreds. </p>
<p>Bottom line, I don&#8217;t care about the power of the blogosphere, whatever the hell that is. </p>
<p>But I do know about the power of the customer. Guess Target knows a little more about that today too :-)</p>
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		<title>By: Shaping Youth</title>
		<link>http://marketingconversation.com/2008/01/31/the-target-case-shows-the-blogosphere-that-its-overestimating-itself/comment-page-1/#comment-1969</link>
		<dc:creator>Shaping Youth</dc:creator>
		<pubDate>Thu, 31 Jan 2008 16:13:26 +0000</pubDate>
		<guid isPermaLink="false">http://marketingconversation.com/2008/01/31/the-target-case-shows-the-blogosphere-that-its-overestimating-itself/#comment-1969</guid>
		<description>I&#039;ll add this blurb that I initially sent to the NYTimes reporter when he queried me for a comment:

&quot;Objectification is a worthy discussion, but NOT this one ad alone, by ANY stretch of the imagination...The banter on this to date has been misinformed minutiae, like one of those bad games of ‘telephone’ as a kid where the message keeps getting further tweaked out of context to become ‘parenting crazies over-reacting’ in a diluted dialog of “one-ad” focus.” 

 “The larger issue of normalizing objectification via mass market retail and Web 2.0 being dissed is being skewed into a thumbs up/thumbs down UGC opinion-style vote for ‘snowangel vs. spreadeagle’ which trivializes the entire conversation.”

If you&#039;d like to e-mail me a few questions that haven&#039;t been covered already I&#039;ll be glad to shoot ya some answers, meanwhile, I&#039;ll comb through my prior blogosphere responses (I&#039;ve tried to reframe point by point...) and get you the facts you&#039;re seeking...(for starters, I never even sent a complaint to Target! Still haven&#039;t even filled out one of those forms, and have had ZERO contact with them ever since the generic e-mail response!)&quot;

Anyway...you can see how these things get skewed a tad, but for the record, I do feel Target can raise the bar on their appropriateness and not add to the mass market retail default of &#039;sexualized ad slop&#039;...from the usual categories in our industry (liquor, lingerie, beer billboards, fashion, etc.) where it&#039;s everpresent and fouling up kids&#039; self-worth, per the APA adolescent studies on early sexualization. 

Over and out...thanks for helping set the context straight. Best, Amy</description>
		<content:encoded><![CDATA[<p>I&#8217;ll add this blurb that I initially sent to the NYTimes reporter when he queried me for a comment:</p>
<p>&#8220;Objectification is a worthy discussion, but NOT this one ad alone, by ANY stretch of the imagination&#8230;The banter on this to date has been misinformed minutiae, like one of those bad games of ‘telephone’ as a kid where the message keeps getting further tweaked out of context to become ‘parenting crazies over-reacting’ in a diluted dialog of “one-ad” focus.” </p>
<p> “The larger issue of normalizing objectification via mass market retail and Web 2.0 being dissed is being skewed into a thumbs up/thumbs down UGC opinion-style vote for ‘snowangel vs. spreadeagle’ which trivializes the entire conversation.”</p>
<p>If you&#8217;d like to e-mail me a few questions that haven&#8217;t been covered already I&#8217;ll be glad to shoot ya some answers, meanwhile, I&#8217;ll comb through my prior blogosphere responses (I&#8217;ve tried to reframe point by point&#8230;) and get you the facts you&#8217;re seeking&#8230;(for starters, I never even sent a complaint to Target! Still haven&#8217;t even filled out one of those forms, and have had ZERO contact with them ever since the generic e-mail response!)&#8221;</p>
<p>Anyway&#8230;you can see how these things get skewed a tad, but for the record, I do feel Target can raise the bar on their appropriateness and not add to the mass market retail default of &#8216;sexualized ad slop&#8217;&#8230;from the usual categories in our industry (liquor, lingerie, beer billboards, fashion, etc.) where it&#8217;s everpresent and fouling up kids&#8217; self-worth, per the APA adolescent studies on early sexualization. </p>
<p>Over and out&#8230;thanks for helping set the context straight. Best, Amy</p>
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		<title>By: Shaping Youth</title>
		<link>http://marketingconversation.com/2008/01/31/the-target-case-shows-the-blogosphere-that-its-overestimating-itself/comment-page-1/#comment-1968</link>
		<dc:creator>Shaping Youth</dc:creator>
		<pubDate>Thu, 31 Jan 2008 16:01:18 +0000</pubDate>
		<guid isPermaLink="false">http://marketingconversation.com/2008/01/31/the-target-case-shows-the-blogosphere-that-its-overestimating-itself/#comment-1968</guid>
		<description>It does? We were sent this photo montage of it being &#039;taken down&#039;...which, again, was not my request...but hey, nothing I&#039;ve said or done has been reported in context yet, so I can&#039;t say I&#039;m surprised. ;-) 

http://clinky.blogspot.com/2008/01/people-have-right-to-know.html

Thanks for reminding people Shaping Youth is a centrist, non-partisan, non-religious-based, non-censorship, voice of the massive middle. (who simply left a voicemail asking for a callback).

This wild brouhaha has been a time-sink for our org having to &#039;reframe context&#039; time and again in the blogosphere as both our brands have been hammered with misinformation. 

If you want the verbatim words sent to the NYT (and I was reticent to even send those) they&#039;re right here: http://www.shapingyouth.org/blog/?p=1063

Meanwhile, the academics, pediatricians, child advocates and such ensure me that this will NOT be a &#039;one-off, one-ad&#039; context, but the opening of a larger conversation on corporate responsibility/awareness of what we all put out there in our media/marketing messages.

Like you said, &quot;we&#039;ll see.&quot;</description>
		<content:encoded><![CDATA[<p>It does? We were sent this photo montage of it being &#8216;taken down&#8217;&#8230;which, again, was not my request&#8230;but hey, nothing I&#8217;ve said or done has been reported in context yet, so I can&#8217;t say I&#8217;m surprised. ;-) </p>
<p><a href="http://clinky.blogspot.com/2008/01/people-have-right-to-know.html" rel="nofollow">http://clinky.blogspot.com/2008/01/people-have-right-to-know.html</a></p>
<p>Thanks for reminding people Shaping Youth is a centrist, non-partisan, non-religious-based, non-censorship, voice of the massive middle. (who simply left a voicemail asking for a callback).</p>
<p>This wild brouhaha has been a time-sink for our org having to &#8216;reframe context&#8217; time and again in the blogosphere as both our brands have been hammered with misinformation. </p>
<p>If you want the verbatim words sent to the NYT (and I was reticent to even send those) they&#8217;re right here: <a href="http://www.shapingyouth.org/blog/?p=1063" rel="nofollow">http://www.shapingyouth.org/blog/?p=1063</a></p>
<p>Meanwhile, the academics, pediatricians, child advocates and such ensure me that this will NOT be a &#8216;one-off, one-ad&#8217; context, but the opening of a larger conversation on corporate responsibility/awareness of what we all put out there in our media/marketing messages.</p>
<p>Like you said, &#8220;we&#8217;ll see.&#8221;</p>
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